IN THE NEWS: Hi, You’ve Reached Tech Support, This Is Your 12-Year-Old

Try telling students to make their own podcasts when microphones won't work. Forget about tapping into the web for lessons if nobody can connect. And typing is a dead end if computer keys skedaddle.

All that could foul up classes at Innovation Middle School in North Clairemont, where every kid has a laptop. But Innovation is trying out a tactic that is, well, innovative. Instead of running to the school district for every broken key, Innovation is teaching kids how to fix their computers themselves. Read more from Voice of San Diego»